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Old 10-26-2009, 02:50 PM
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Default Internet Access Help!!!!!!?

I was trying to download something and it told me to update my computer. It automatically took my to microsoft update and updated the computer. When I turn it on again I can't get access to the Internet. I am connected to the network but not the internet. My modem says it has internet connection. I need to get this fixed. Also my Norton 360 will not start when I startup the computer. When I manual start up the computer it doesn't work. I double click on the icon and then nothing. I've tried right clicking but that does not work either. I need this fixed. If you can help thanks.
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Old 10-26-2009, 03:08 PM
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Please restart your computer in 'Safe Mode with Networking' and see if you can access the internet.
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