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Thread: Please Post Your Ping and Tracert Results Here

  1. #1
    John is offline Administrator John has disabled reputation
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    Default Please Post Your Ping and Tracert Results Here

    This section is for Ping and Tracert results to our server. If you are experiencing very slow speed or receiving messages "site cannot be found" etc. Please do the following:

    1. Start > run > type "cmd" > tracert profusehost.net
    2. Copy the results and paste it here. Please make sure to remove your IP address from the results.
    3. Also, please note the time it happened and make sure it is in PST8PTD format. You can convert the time using the following link - http://www.timezoneconverter.com/cgi-bin/tzc.tzc
    4. Also, please mention any url that you might see at the bottom of your browser. For example - "trying to connect to ads2.psychz.net etc".

  2. #2
    hatrunghoa is offline Junior Member hatrunghoa is on a distinguished road
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    Default

    Trying to connect to profusehost.net -> Request timed out
    I cant access ProFuseHost by Internet Explorer but tracert can't
    I'm from Viet Nam.
    Result:

    Tracing route to profusehost.net [216.157.240.220]
    over a maximum of 30 hops:
    1 * * * Request timed out.
    2 * * * Request timed out.
    3 * * * Request timed out.
    4 * * * Request timed out.
    5 * * * Request timed out.
    6 * * * Request timed out.
    7 * * * Request timed out.
    8 * * * Request timed out.
    9 * * * Request timed out.
    10 * * * Request timed out.
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 418 ms 417 ms 418 ms duck.unixbsd.info [216.157.240.220]
    Trace complete.
    OS: WinXP SP2 Build 2600
    From: Viet Nam
    ---
    I have a question:
    How to save resulting after tracert ?

  3. #3
    zmama is offline Junior Member zmama is on a distinguished road
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    Default tracert

    Don't know if this will work... I attached an image of the tracert results...

  4. #4
    John is offline Administrator John has disabled reputation
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    Default

    Quote Originally Posted by hatrunghoa View Post
    Trying to connect to profusehost.net -> Request timed out
    I cant access ProFuseHost by Internet Explorer but tracert can't
    I'm from Viet Nam.
    Result:


    OS: WinXP SP2 Build 2600
    From: Viet Nam
    ---
    I have a question:
    How to save resulting after tracert ?
    In the cmd type, right click > mark > highlight the area > control + c > paste it using control + v.

    Are you still getting the same results when you do the tracert. Also, please check your firewall because even if our server was down, you should be able to see the results from your own ISP but in your results everything timed out.

  5. #5
    11d7 is offline Junior Member 11d7 is on a distinguished road
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    Default

    Tracing route to profusehost.net [216.240.157.220]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.1.1
    2 * Hardware error.

    Trace complete.




    10:07:41 p.m. Thursday January 4, 2007 in PST8PDT

  6. #6
    John is offline Administrator John has disabled reputation
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    Default

    Quote Originally Posted by 11d7 View Post
    Tracing route to profusehost.net [216.240.157.220]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.1.1
    2 * Hardware error.

    Trace complete.




    10:07:41 p.m. Thursday January 4, 2007 in PST8PDT
    You need to make sure your router or your modem is working properly. I personally never encountered that error but I highly recommend calling your ISP. Its either your router, modem or your ethernet card. That's probably the reasons you are having a hard time logging into cpanel.

  7. #7
    11d7 is offline Junior Member 11d7 is on a distinguished road
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    Default

    I don't know what I did but at 07:44:39 p.m. Sunday January 7, 2007 in PST8PDT


    I got:

    Tracing route to profusehost.net [216.240.157.220]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.1.1
    2 11 ms 16 ms 9 ms 74-135-224-1.dhcp.insightbb.com [74.135.224.1]
    3 9 ms 15 ms 20 ms 74-134-3-45.dhcp.insightbb.com [74.134.3.45]
    4 26 ms 14 ms 22 ms 74-134-0-181.dhcp.insightbb.com [74.134.0.181]
    5 16 ms 13 ms 13 ms 74.128.8.193
    6 27 ms 40 ms 26 ms sl-gw36-chi-6-0.sprintlink.net [144.228.154.197]

    7 53 ms 45 ms 43 ms sl-bb20-chi-5-0.sprintlink.net [144.232.26.69]
    8 46 ms 49 ms 34 ms sl-st20-chi-13-0.sprintlink.net [144.232.20.3]
    9 30 ms 34 ms 41 ms 144.232.8.114
    10 * 43 ms * ae-32-54.ebr2.Chicago1.Level3.net [4.68.101.126]

    11 * * * Request timed out.
    12 * 61 ms * ae-3.ebr2.Denver1.Level3.net [4.69.132.61]
    13 * 63 ms * ae-1-100.ebr1.Denver1.Level3.net [4.69.132.37]
    14 * 96 ms 91 ms ae-3.ebr2.SanJose1.Level3.net [4.69.132.57]
    15 77 ms 91 ms 72 ms ae-1-100.ebr1.SanJose1.Level3.net [4.69.132.1]
    16 * * 91 ms ae-2.ebr1.LosAngeles1.Level3.net [4.69.132.10]
    17 81 ms 78 ms 75 ms ae-12-53.car2.LosAngeles1.Level3.net [4.68.102.7
    7]
    18 107 ms 87 ms 74 ms Metrocrossing.level3.net [63.209.82.190]
    19 108 ms 92 ms 110 ms duck.unixbsd.info [216.240.157.220]

    Trace complete.









    Thats a biggie.. why can't I connect to my site?!

  8. #8
    javaman is offline Junior Member javaman is on a distinguished road
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    Default

    Tracing route to profusehost.net [216.240.157.220]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.1.1
    2 7 ms 8 ms 8 ms 202-65-115-49.jogja.citra.net.id [202.65.115.49]
    3 14 ms 7 ms 41 ms 112-85.gw.rakosa.jogja.citra.net.id [202.65.112.85]
    4 14 ms 11 ms 25 ms 112-133.gw.mk3.jogja.citra.net.id [202.65.112.133]
    5 23 ms 30 ms 11 ms r47.cr2.jogja.citra.net.id [202.65.112.9]
    6 7 ms 7 ms 139 ms r49.cr1.jogja.citra.net.id [202.65.112.1]
    7 20 ms 23 ms 17 ms 202-65-113-253.jogja.citra.net.id [202.65.113.253]
    8 90 ms 26 ms 78 ms 61.94.28.54
    9 93 ms 74 ms 73 ms 202.134.3.222
    10 91 ms 74 ms 82 ms 202.153.90.105
    11 356 ms 296 ms 335 ms mil14-telekommalaysia-2-my.mil.seabone.net [195.22.20
    5.217]
    12 388 ms 367 ms 398 ms ash2-new2-racc1.new.seabone.net [195.22.216.227]
    13 368 ms 334 ms 441 ms ber1-ge-4-1.virginiaequinix.savvis.net [208.173.51.15
    7]
    14 364 ms 355 ms 338 ms cpr1-ge-4-0-0.virginiaequinix.savvis.net [204.70.193.
    5]
    15 332 ms 337 ms 348 ms bcs1-so-3-1-0.Washington.savvis.net [208.173.10.202]

    16 357 ms 341 ms 348 ms dcr1-so-3-0-0.Atlanta.savvis.net [204.70.192.53]
    17 421 ms 402 ms 399 ms dcr1-as1.dallas.savvis.net [204.70.194.178]
    18 347 ms 363 ms 476 ms dcr2-so-2-0-0.LosAngeles.savvis.net [204.70.192.86]
    19 341 ms 340 ms 349 ms ber1-tenge-3-1.losangeles.savvis.net [204.70.193.50]

    20 427 ms 384 ms 369 ms 206.155.32.6
    21 395 ms 449 ms 458 ms duck.unixbsd.info [216.240.157.220]

    Trace complete.

  9. #9
    raynerw is offline Junior Member raynerw is on a distinguished road
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    Default

    Tracing route to profusehost.net [216.240.157.220]
    over a maximum of 30 hops:

    1 1 ms 1 ms 1 ms gw-cisco-router.vl015.(omitted).net [10.1.23
    2.2]
    2 19 ms 2 ms 2 ms wan.vl002.gw--skr--.(omitted).net [10.0.0.10
    ]
    3 18 ms 18 ms 1 ms skr-firewall-au1.(omitted).net [10.2.1.254]

    4 1 ms 1 ms 1 ms 203.94.135.1
    5 18 ms 1 ms 1 ms vl186.agg1.stk601.uecomm.net.au [218.185.31.173]

    6 18 ms 1 ms 1 ms vl175.agg1.cit190.uecomm.net.au [218.185.31.102]

    7 19 ms 1 ms 1 ms 181.gi0.br1.cit190.uecomm.net.au [218.185.31.126
    ]
    8 19 ms 2 ms 2 ms VLAN323.o3mlc76f05.optus.net.au [61.88.143.197]

    9 238 ms 164 ms 297 ms 203.208.148.17
    10 215 ms 306 ms 307 ms 203.208.149.34
    11 * * * Request timed out.
    12 180 ms 297 ms 306 ms ge0-calpop.cust.lax02.mzima.net [72.37.172.90]
    13 214 ms 308 ms 305 ms duck.unixbsd.info [216.240.157.220]

    Trace complete.

    there we go.

  10. #10
    raynerw is offline Junior Member raynerw is on a distinguished road
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    Lightbulb almost forgot

    Quote Originally Posted by raynerw View Post
    Tracing route to profusehost.net [216.240.157.220]
    over a maximum of 30 hops:

    there we go.
    yes i also forgot to tell you that my site has only a white screen and nothing loads, could u have a look at that please thankyou

    http://boganproductions.profusehost.net

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