How to report a email that is not a spam?

[John]

It is recommended that all clients setup a spambox for their domain to receive all rejected SPAM messages to that particular email account. This way you can unblock emails that is being considered as a spam message.

If you create an email account spambox@domain.profusehost.net or spambox@yourdomain.com , you will receive all rejected SPAM messages to your spambox@domain.profusehost.net mailbox. In this way you can easly analyze all SPAM messages rejected by your antispam filter settings and report false positves (email which were rejected for "error"). Please note that all the messages older than 7 days , will be removed automatically from your spambox@domain.profusehost.net or spambox@yourdomain.com account to avoid disk space problem.

If you have other domain names over your main domain names , and you want monitor rejected SPAM for these domains too , you have 2 possibilities ;

1. create a spambox@ email account for each domain name/subdomain on your account
2. create a pop spambox@domain.profusehost.net (for you main domain) and a spambox@ forwarding redirected to spambox@domain.profusehost.net or spambox@domain.com for each other domain/subdomain .

Note: you can use spambox@ accounts only to monitor SPAM , you cannot use these account to receive email such as
your other email accounts.

After you setup your spambox, you can go through the emails and you can report email that is not spam using the following method -

Forward the email as an attachment to the following email address -

assp-notspam@yourdomain.com or assp-notspam@domain.profusehost.net